Returns & Exchanges

At Ketone-IQ®, we want you to be completely satisfied with your high-performance apparel. If your items don't meet your expectations, we offer 30-day hassle-free returns and exchanges on all unworn merchandise.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we will track the shipment and notify you once it arrives at our warehouse.

• 4.
  Receive Your Refund

  After our team inspects the returned gear, your refund will be processed to your original payment method or your exchange order will be shipped within 3-5 business days.